FW Food Menu – Documentation

Common Issues

If something isn't working as expected, the following checks resolve the most frequent problems reported by site administrators.

Shortcode Displays Nothing

If a shortcode like [fwfm_menu] or [fwfm_categories] produces no output on the page, check the following:

• Category ID: Confirm that the category_id parameter in your shortcode matches the actual ID of an existing category. An incorrect or missing ID will result in a blank output.
• Category published status: The category must be set to Published. Unpublished categories and their meals will not appear on the front end.
• Meal published status: Each meal within the category must also be individually set to Published. A published category with all unpublished meals will still show no content.

Shortcode Aliases

[fwfm_menu] and [fwfm_categories] are identical shortcodes — they are aliases of each other. Either can be used interchangeably. If one appears not to work, switching to the other will produce the same result, so the issue lies elsewhere (see the checks above).

Cart Not Working

If the cart feature is unresponsive or not visible to visitors, the most likely cause is that the Cart addon is not active:

• Go to FW Food Menu → Addons in your WordPress admin panel.
• Locate the Cart plugin and confirm it is enabled.
• Save your settings and reload the front-end page to verify the cart is functioning.

Updates Not Appearing

If a new update is available but does not appear in your WordPress updates screen:

• Go to your Dashboard and verify that your website is registered and active under your account.
• An unregistered or unlicensed site will not receive update notifications. Confirm the site URL on file matches your current installation URL.